291 lodi Privacy Policy – How We Handle Your Personal Information
At 291 lodi, we take your privacy seriously. This page explains exactly what personal data we collect, why we collect it, and how we keep it safe for every Filipino player on our platform.
Last updated: June 2025 · Applies to all players in the Philippines
What We Collect and Why
Personal Information You Provide
When you register an account on 291 lodi, we collect basic personal details such as your full name, date of birth, email address, and mobile number. This information is required to verify your identity, keep your account secure, and ensure that only eligible Filipino players aged 21 and above can access our platform. We may also ask for a government-issued ID during the verification process to comply with applicable regulations. You are responsible for ensuring that all information you submit is accurate and up to date. Providing false or misleading information may result in the suspension or permanent closure of your account.
Financial and Transaction Data
To process deposits and withdrawals, we collect payment-related information including your GCash number, Maya account details, or bank account information where applicable. We do not store full card numbers or sensitive payment credentials on our servers; these are handled by our trusted payment partners using industry-standard encryption. Transaction records — including amounts, dates, and payment methods — are retained for regulatory compliance and to help resolve any disputes that may arise. If you contact our support team about a transaction, we may ask you to confirm certain details to verify your identity before we can assist you. All financial data is treated with the highest level of confidentiality and is never sold to third parties.
Device and Usage Information
When you access the 291 lodi platform — whether through a mobile browser or our app — we automatically collect certain technical data such as your device type, operating system, browser version, IP address, and session duration. This information helps us optimise the platform for the devices most commonly used by Filipino players and allows us to detect unusual login activity that could indicate unauthorised access. We also collect data about which games you play, how long you play them, and how you navigate the platform, so we can improve the overall user experience. This usage data is analysed in aggregate and is not used to identify you personally without a legitimate reason. You can review our cookie practices in the section below for more detail on how tracking technologies are used.
Cookies and Tracking Technologies
We use cookies and similar technologies to keep you logged in, remember your preferences, and ensure the platform functions correctly across sessions. Essential cookies are necessary for the platform to operate and cannot be disabled without affecting your ability to use the service. We may also use analytics cookies to understand how players interact with different parts of the platform, which helps us make informed improvements. You can manage your cookie preferences through your browser settings at any time, though disabling certain cookies may limit some features. By continuing to use the 291 lodi platform after being informed of our cookie practices, you consent to their use as described in this policy.
How We Use, Share, and Protect Your Data
How We Keep Your Data Safe
We implement technical and organisational security measures to protect your personal information against unauthorised access, loss, alteration, or disclosure. All data transmitted between your device and our servers is encrypted using TLS (Transport Layer Security). Access to personal data within our organisation is restricted to staff who genuinely need it to perform their duties, and all such staff are bound by confidentiality obligations. We conduct regular security reviews to identify and address potential vulnerabilities in our systems. While no online platform can guarantee absolute security, we are committed to maintaining the highest practical standards of data protection for every player in the Philippines.
When We Share Your Information
We do not sell, rent, or trade your personal data to any third party for marketing purposes. We may share your information with trusted service providers who assist us in operating the platform — such as payment processors, identity verification partners, and customer support tools — but only to the extent necessary for them to perform their services. All third-party partners are required to handle your data in accordance with applicable data protection standards and are prohibited from using it for any other purpose. We may also disclose your information to regulatory authorities or law enforcement agencies if required to do so by law or in response to a valid legal request. In the event of a business transfer or merger, your data may be transferred as part of that transaction, and you will be notified in advance.
Your Rights as a Player
As a registered player on the 291 lodi platform, you have the right to access the personal data we hold about you and to request a copy of it at any time. You may also ask us to correct any inaccurate information, or to delete your data where we no longer have a legitimate reason to retain it. If you wish to withdraw your consent for a particular use of your data, you can do so by contacting our support team at [email protected]. We will respond to all data-related requests within a reasonable timeframe and in accordance with applicable Philippine data privacy regulations. Please note that some data may need to be retained for legal or regulatory compliance purposes even after you close your account.
How Long We Keep Your Data
We retain your personal data for as long as your account remains active and for a reasonable period thereafter to comply with our legal and regulatory obligations. Transaction records and account activity logs are typically retained for a minimum of five years in line with anti-money laundering requirements applicable in the Philippines. If you request the deletion of your account, we will remove or anonymise your personal data as soon as it is no longer required for legal purposes. Marketing preferences and communication history are retained only for as long as necessary to honour your choices and to demonstrate compliance with consent requirements. You may contact us at any time to ask about the specific retention period that applies to your data.
Policy Updates and How to Contact Us
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or applicable regulations. When we make material changes, we will update the date at the top of this page and, where appropriate, notify registered players via email or an in-platform message. We encourage you to review this page periodically so you are always aware of how your information is being handled. Your continued use of the 291 lodi platform after any changes are posted constitutes your acceptance of the updated policy. If you have any questions, concerns, or requests relating to your personal data or this Privacy Policy, please do not hesitate to reach out to our support team at [email protected] — we are here to help every Filipino player feel confident and informed about their privacy.
Ready to Play with Confidence?
Your data is safe with us. Create your free 291 lodi account today and enjoy mobile-first casino-style entertainment built for Filipino players — with full transparency every step of the way.